Refund PolicyNothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation.
Refunds**All sales are final unless you do not receive your product within the guaranteed time of 45 business days.** For custom chains it would be 60 days
Your satisfaction is our #1 priority. If you do not receive the product within the guaranteed time (45 business days not including 2-5 day processing time; for custom chains it would be up to 10 business day processing time as they take longer to produce) you can request a refund or a reshipment.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ChainSwagger (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of chainswagger.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on our Contact Us page.If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.